Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You may return eligible items within 7 days of receiving your order.

To qualify for a return:

  • Items must be unused and in original condition

  • Items must be returned in original packaging

  • Proof of purchase is required

Certain items may not be eligible for return, including:

  • Sale or clearance items

  • Gift cards

  • Personalized or custom-made products

Refunds

Once we receive and inspect your return, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Damaged or Incorrect Orders

If your item arrives damaged or you received the wrong product, please contact us within 48 hours of delivery with photos of the issue.

Contact Us

For any return or refund questions, contact us at:

pompas13245@gmail.com